FAQs

General Information and Booking Process

Yes, we do have a minimum order of $200. If you don’t quite make that amount, send through your
request and we will be in touch to discuss.

Select the items you wish to hire through our site. Fill out the provided information and we will get in touch with you with a quotation within 24 - 48 hours.

Once you have completed your online enquiry. We will get back to you with a formal quote within 24- 48 hours. This formal quotation will include payment details in order to secure your props.

We kindly ask for a 50% deposit to secure your props. Unfortunately, the deposit in non-refundable or transferable.

Yes, we only deliver on orders over $400. Delivery is calculated in km/s, weight/size, access points, location and after hours collection.

Please refer to our Terms and Conditions.

You can change your order from a min of 2 weeks out of for your event date pending availability.

Yes, we service the whole of Sydney. Unfortunately, we do not deliver out of Sydney. Please get in touch to discuss otherwise.

We sure do. Our studio is located at Leichhardt. Please get in touch to book an appointment to view
our items.

Most definitely. This is what we refer to as “Dry Hire”. Please feel free to contact us directly to ensure you bring the right sized vehicle for your hired products.

Dry hire is the hiring of products where you arrange pickup from our Leichhardt studio and the drop off of all products back to our studio. We will pack and wrap all of your items safely so they are protected for when you transport them. Please note: We take pride in all our props / furniture so please look after them whilst they are in your care and return them in the same condition you received them. If any damages do occur, please notify us.

Please contact us directly to arrange something to suit you.

We do. Please contact us directly so we can advise you of our additional fees for this added service.

Our hire period is a 4 day period. If you wish to exceed this period please contact us directly.

Unfortunately our products are for hire only.

Yes we do offer trade discounts to only registered businesses in our Industry. Please supply your ABN and we will be in touch with your trade discount approval.

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